Blog

Tetris Leadership: Turning Enrollment Whiplash Into Wins

Tetris Leadership: Turning Enrollment Whiplash Into Wins

By Jaime Rechkemmer, Aim4Impact Consulting

The Enrollment Juggle: It’s Just a Puzzle to Solve

Your class lists — the ones you just printed — are already outdated. Two new children are starting tomorrow. One family just let you know they’re leaving. A teacher texted at 6:15 a.m. to say they won’t be in.

Welcome to the season where rosters are less like neat spreadsheets and more like a live game of Tetris — and you’re playing blindfolded. (BTW: I play Tetris every night, hold my lifetime highest score like it’s an Olympic medal, and yes — I’m completely, unapologetically obsessed in the best possible way.)

If you’re a director or teacher right now, you’re not imagining it. These are some of the most chaotic months of the year. Schedules are in flux. New hires are still learning the ropes. Enrollment changes daily. And yet… parents and children are counting on us to project calm, stability, and consistency.

Which means you’re probably doing what every good leader does in times like this: you’re faking it ’til you make it.

The Unspoken Truth: “Fake It ’Til You Make It” Is Real

Let’s just say it out loud: leadership often means appearing steady while you’re scrambling to put the puzzle pieces together.

It doesn’t mean lying or pretending everything is perfect. It means projecting confidence while you actively problem-solve — creating the feeling of stability even when the roster tells another story.

We have all been there. But here’s the truth: your team takes their cues from you. If you radiate panic, they will too. If you radiate calm (even while juggling), they will trust that it’s under control — and so will your families.

Building Systems That Can Absorb Change

The leaders who survive back-to-school without losing their sanity don’t rely on everything going according to plan — they build systems that bend without breaking.

A few that work:

Cross-train your team. Floaters aren’t “extra bodies.” They’re your stability-makers. Make sure multiple people know how to step into critical roles. And complete critical tasks in both front- and back-of-the-house.

Hold daily huddles. A quick 5-minute standup with your leadership team in the morning, to review the day’s plan and adjust for roster changes keeps everyone in the loop and on the same page. Protect this time like your business depends on it!

Dynamic staffing works. Airlines deal with the same daily chaos we do — flight crews calling out, last-minute changes, and needing to meet strict staffing ratios. They don’t rely on static schedules; they use dynamic deployment boards that let them reassign people instantly based on real-time needs.

In ECE, maybe it looks like this:

● A centrally visible white board in the office or break room with movable cards (or good, old fashioned dry erase markers) for each staff member and classroom.

● Each morning, leadership reviews changes in enrollment, absences, or behavior needs and updates assignments in real time.

● Staff can check the board throughout the day for quick redeployment — no guessing, no hallway chaos, no five different versions of “Who’s in the toddler room now?”

This approach makes reassignments predictable in an unpredictable world — staff know to expect changes, but also know exactly where they’re needed and when. It takes the stress out of last-minute moves because it turns reactive chaos into a visible, team-supported system — and it gives staff a sense of shared mission instead of “I’m just being moved around.”

Communicate Like a Pro

Here’s the thing: if you don’t tell families what’s going on, they’ll fill in the blanks themselves. And that’s when rumors or worries creep in.

The trick is to be transparent and reassuring:

● “We’ve had some staff changes, but your child is still with familiar faces and consistent routines.”

● Use quick text updates, classroom newsletters, or even a same-day photo of their child thriving in the new arrangement.

When families know you’re on top of it — and they can see that their child is happy and engaged — they trust you, even in the midst of change.

Turn Last-Minute Enrollments Into Relationship Wins

Yes, last-minute enrollments can feel like one more thing to manage… but they’re also a chance to shine.

A few ways to turn “chaos” into connection:

● Make day one feel intentional, not accidental — greet them by name, have a cubby ready, introduce them warmly to the classroom.

● Pair them with a “buddy family” who can help them integrate quickly.

● Send a same-day welcome photo or note home to reinforce that they made the right choice in choosing your program.

Your Calm Is the Constant

Back-to-school season will never be slow. Class lists will change. Staff rosters will shift. But here’s the good news: you don’t have to make the chaos disappear to lead well — you just have to lead well in the chaos. That’s what your teachers, children, and families really need: a steady hand, a confident voice, and a leader who knows that stability isn’t perfection… it’s presence.

This week, choose one thing you can do to strengthen your systems, one tweak to improve communication, and one extra-warm welcome for a new family. Because in this game of Tetris, you don’t win by clearing all the pieces — you win by keeping them from toppling over.